Cloud Phone System Hosted

Why hosted by Cloud Phone System Australia

Most Australian businesses don’t want a server in a comms cupboard, don’t want to patch Linux, don’t want to worry about backups - and don’t want to pay a managed services provider $200/hour every time the system hiccups. Cloud Phone System Australia gives you:

• Fully managed infrastructure - we run the server, OS, 3CX version, firewall, SIP trunking, backups and monitoring.
• Full PBX control - you still administer extensions, IVRs, queues, recordings, integrations.
• One bundled monthly invoice - licence, hosting, calling, SIP trunking, porting, day-to-day changes and support, all in.
• No surprise add-ons - every user gets the full edition; no AI seats, no contact-centre seats, no tiered upcharges.
• No lock-in - open-standard system, your data, your numbers, your call. Leave with everything if you ever choose to.

What we manage end-to-end

Australian data sovereignty

We host in Australian data centres in Sydney and Melbourne. Your call recordings, voicemails, transcripts and call detail records stay onshore. For regulated industries (health, finance, government, legal) we can deploy on a specific Australian hyperscaler region if your audit requirements demand it - still managed by us, still on Australian soil.

What you bring, what we bring

You bring:

• Your existing phone numbers (we port them)
• Your team

We bring:

• The 3CX licence (PRO or AI Edition)
• Australian data-centre hosting
• Australian SIP trunking
• Australian local, national and mobile call plan
• Number porting (we handle the LNP paperwork end-to-end)
• Phone provisioning - Yealink, Fanvil, Snom or Polycom handsets shipped auto-configured
• Training for staff and admins
• Ongoing day-to-day moves, adds, changes
• Australian business-hours support + after-hours critical incident cover

Frequently asked