Live Chat Widget for Your Website

What the widget does

• Real-time text chat with website visitors.
• Voice escalation - visitor clicks “call us” in the widget, voice connection opens in their browser.
• Video escalation - same idea, with video.
• Queue routing - chats route to a queue the same way calls do.
• Visitor info - agents see the page the visitor is on, how long they’ve been browsing, referral source.
• Mobile-responsive - works on every modern mobile browser.
• Branding - your colours, logo, welcome message.

Why we like it for SMB sites

The free pricing is the obvious thing. The less obvious thing: it slots into the same agent inbox as your calls, SMS, WhatsApp and voicemails. No extra tool to monitor, no “the chat is buzzing but my phone queue is also ringing - which do I take first?” - the queue prioritises and routes intelligently.

For sales sites, the voice/video escalation buttons matter. A prospect who’s leaning toward buying often wants a quick voice conversation to close - and they won’t book a meeting for it. The widget gives them an instant button.

Common questions