Core communications

3CX Mobile Apps for iOS & Android

3CX mobile apps for iPhone and Android - your business number, your call recording, your CRM, your voicemail on your phone. Without exposing your personal mobile.

Get my quote Call 1300 680 824

What the mobile app does

Make and take business calls - outbound and inbound on your business number, on any iPhone or Android.
Queue participation - agents on mobile take queue calls just like agents at desks.
In-app voicemail - listen, read the AI transcript, forward, delete.
Transfer & conference - full PBX call controls.
Video conferencing - join 3CX meetings from mobile.
Live chat, SMS, WhatsApp - every customer message in one unified inbox.
Presence & status - see who’s available, who’s in a meeting, who’s away.
Contact directory - search the company directory, click to dial.

Why it matters

Mobile workforces, agents on the road, after-hours support, executives travelling, tradespeople on site, salespeople in the car - they all need a full phone system on a mobile device, not a watered-down “softphone with the basics”. The 3CX mobile app is the same phone system that runs on the desk, including queues, recording, transfer to colleagues, and CRM integration.

The killer feature for most customers: your personal mobile number is never exposed. Outbound calls show the business number. Customers don’t get your private mobile. When you leave, the company keeps the number history.

Works on

iOS 16+ (iPhone, iPad)
Android 11+ (phones, tablets)

Apps are free, no per-user fee - they’re part of the 3CX licence.

Common questions

Does it use my mobile data plan?

Calls go over the 3CX SIP connection, which can run over Wi-Fi or mobile data. A typical hour of calling uses 25–50 MB. We recommend Wi-Fi when available and 4G/5G otherwise - call quality on modern Australian mobile networks is excellent.

What if I leave the company?

Admin removes your extension; the app stops working. Your business numbers and call history stay with the business, not on your personal device.

Can I record calls on mobile?

Yes - call recording follows the 3CX system policy, regardless of which device the call is on. Recordings land in the same recording store with the same retention rules.

Want every staff member on the same business number?

The 3CX mobile app is included in every edition. We'll provision your team, push the app via MDM or share install instructions, and have everyone connected in a day.

Get my quote Call 1300 680 824