Industry
3CX for Small Business
3CX for Australian small businesses - fixed monthly cost, no surprise add-ons, Australian support, $0 upfront. From 5-person shops to 50-staff operations.
What small businesses actually need
- Reliable calls on every device.
- The business number to ring no matter where staff are.
- Voicemail that gets read - AI transcription emails the message and summary straight to your inbox.
- A way to add or remove extensions without an invoice change.
- Fixed monthly cost so cash-flow is predictable.
- Someone to call when something breaks.
3CX with CPS gives you all of this on one monthly invoice.
What’s included
- Mobile, web, desktop apps for every staff member
- Australian calling plan
- Auto-attendant + after-hours rules
- Call queues
- Voicemail with AI transcription (PRO and AI Edition)
- Video conferencing
- Live chat widget for your website
- Call recording (configurable)
- Number porting
- Australian-based managed support
Edition recommendation
- 5–15 staff, simple needs → PRO
- 15+ staff, or CRM integration needed → PRO
- AI Receptionist for after-hours → AI Edition
We’ll right-size on the discovery call.
Common questions
What's the smallest 3CX system?
We deploy right-sized 3CX PRO systems - covers up to 40 users - as part of our fully-managed monthly bundle (3CX licence, Australian calling, hosting, porting and support included). The typical small-business cost is well under a per-user SaaS PBX. Talk to us for a tailored monthly quote.
Do I need IT staff to run it?
No. We host and manage. You administer day-to-day if you want (or don't, and call us when you need a change). Everything from extension adds to IVR tweaks is included in the managed-service bundle.
Can I start small and grow?
Yes. Buy an right-sized system today; upgrade to right-sized when you're ready. Edition upgrades (PRO → AI) are configuration changes, not redeployments - you keep your numbers, extensions and recordings.
What about home-office and hybrid staff?
Mobile apps, web client and desktop apps work identically whether you're at the office, at home or on the road. Hybrid is the default mode.
Small-business phone system that scales with you
Fixed monthly cost, no add-on creep, Australian support. Get a quote in 20 minutes.